As savvy technology users, whether you are a home user, small business, or large enterprise, you undoubtedly realize that you have to look beyond vendors' claims to determine what is really the best solution for you and your environment. I do the same, whether I'm purchasing something for Raxco or for my home use - and whether it's technology or not. Sure, I use the vendors' claims as a starting point, but I do the best I can to verify on my own, or through a team here at Raxco, to come up with the best purchase choice. You should do the same.
1. Requirements -- get a complete list, rank and prioritize
2. Create a long list of vendors
3. Narrow that long list down to a short list
4. Create an RFP (Request For Proposal) and send it to the vendors
5. Evaluate the different vendors' solutions -- get your own data and results
6. Take your data and use your prioritized list to rank the results
7. Prioritize your list of vendors
8. Make your final decision and go to the contract stage.
I think this is a great list. And since we deal with defragmentation, optimization and performance here, I want to particularly highlight Steps 3 and 4 above. Without doing some real backend work and homework,you can miss some important points in the entire process.
For example, we sometimes find people and businesses focusing on the speed of a defrag run. While I agree it's good to be fast, and we continually are striving to improve PerfectDisk's performance, I think it's better to be good. If a defragmenter says it's done, make sure it's done making your disk as defragmented as possible, including free space. If you don't have a good grasp of what the defragmenter has accomplished and have thorough statistics, what is meant by "done" might surprise you.
Another important step of the evaluation process is testing in real world scenarios. For example, we were working with a large European bank that had done some superficial testing and made a preliminary selection of a defragmenter other than PerfectDisk. As we spoke with them further, we discovered that they had done their testing in a small lab environment, but were going to be deploying in a much different environment, on servers with multi-terabyte drives and limited free space.The bank expanded its testing and then came to a different selection (PerfectDisk) that could handle its real world scenario.
The point is, you need to think carefully about your real needs, your real desires, your real "nice-to-haves," and your real environment. And don't forget about technical support and service -- they are all part of the equation. Do all this, and you should be able to feel confident about whatever conclusion you come to. Use the vendors' (including Raxco Software's) claims as a starting point only.
Trust, but verify. And do your homework.